It has happened to all of us: you purchase that new app from the Google Play Store, confident that you are going to love it. But then you don’t. Whether it’s an incompatibility issue with your particular phone, or the app just turns out to not be what you were promised, it sucks to feel like you’ve wasted your money on something you’ll never use. Time to get a Google Play refund.
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How to Play Google Play Games on PC,Laptop,Windows. 1.Download and Install XePlayer Android Emulator.Click 'Download XePlayer' to download. 2.Run XePlayer Android Emulator and login Google Play Store. 3.Open Google Play Store and Google Play Games and download, or import the apk file from your PC Into XePlayer to install it. Games are more fun with the Google Play Games app. Discover your new favorite game, then challenge your friends and track your achievements. As you master more games, show off your skills in your gamer profile. Plus, you can pick up where you left off from any device. Play the world, anywhere in the world, all from one place. Install an app on a new Android device. Reinstall an app you bought but deleted. Also, if you turned off an app that came with your device, you can turn it back on. Reinstall apps or turn apps back on. On your Android phone or tablet, open the Google Play Store app. Tap Menu My apps & games Library. Tap the app you want to install or turn on. As we all know, it’s officially impossible to download Android apps and games from Google Play Store to your computer. For example, even if we can access the Play Store from our computer browsers it is nearly impossible to download the file to your system because Play Store does not provide that service to Windows or Mac device users instead they allow it to only for Android certified devices.
The good news is that Google has a refund process built right into the Play Store. The downside is that if you want a hassle-free refund process, you will have to act rather quickly. Here’s how to get a refund on apps you bought from the Play Store.
How to get a Google Play refund
The easiest way to get a Google Play refund on a recently purchased app or game is to request a refund directly on the Play Store. The process is extremely simple, with no questions asked, but there’s a catch. You have to act quickly. In fact, you’ll have to submit a refund request within two hours of purchasing the app or game. That may sound fast, but two hours is plenty of time to determine whether you’ll continue using an app or game.
To get an easy Google Play refund, you have to first open the Google Play Store app, navigate to the app or game page in question, and then tap on the “REFUND” button. If that button is missing, it means that you’ve already missed the two hour window.
Do keep in mind that you cannot use the refund option if you purchase an app for the second time. The second-time purchase is permanent, which is a measure taken by Google to prevent abuse of its refund system.
But what if you missed the two-hour Play Store refund window? You still have 48 hours to hopefully get a quick refund. But you’ll have to submit a refund request by filling out a form online which can be found here. A decision is usually made within 15 minutes, but it can take up to two business days before you hear back from Google.
How to get a Google Play refund if you missed the 48-hour refund window
In case you’ve missed the 48-hour window, don’t begin to pull out your hair just yet. There might still be hope.
Contacting the app or game developers and requesting a refund doesn’t come with a a 100 percent guarantee of success. You could write to the developers expressing your discontent with the app or game and request that they refund your purchase. It is then entirely up to them whether they give you your money back.
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Either way, to get the developer’s contact details, head over to the app or game’s landing page on the Google Play Store, expand the description by tapping on “Read More,” and pray for the legitimacy of the contact details. Provided anyone checks the contact email, the second half of your struggle would be to convince the developers to return your money.
How to get a refund for in-app purchases in apps and games
For apps and games that are free to download and play, developers have to look for other avenues to monetize their products. In-app purchases are one such avenue for them, and when used well can help developers earn a lot of money.
Getting a refund for an in-app purchase may be difficult, but it’s not impossible. There’s no two-hour magic refund button to sweep away your problems. Instead, you will have to once again submit a refund request by filling a form online which can be found here. A decision is usually made within 15 minutes, but it can take up to two business days before you hear back from Google.
How to get a refund for Google Play movies, TV shows, and books
For purchases made on Google Play Movies and TV, and Google Play Books, you can also get a refund as long as you haven’t started watching the video or reading the book.
- The refund period is seven days in most countries.
- For movies and TV shows, if the purchase is made in Italy, you get up to 10 business days to request a refund, and 14 days if in Denmark, Finland, Germany, Norway, Portugal, and Sweden.
- If the video playback is defective, not working, or unavailable, and if a book doesn’t work, you can request a refund at any time.
- From your browser, go to https://play.google.com/store/account, go to “Order History” and to the right of the order, click on the three vertical dots. Select “report a problem” and fill out the form.
How to contact Google’s support team for help with refund
In case the developers don’t reply to your emails or disagree with your request, there is one last option for you to try. Google’s support page says that you can contact their support team asking for help solving your problem.
Before you go ahead with this route, read the conditions under which Google says you should contact their support team: “If the developer doesn’t have contact information listed, hasn’t responded to your request, or their response was unsatisfactory, contact our support team to see if we can help.”
You can contact Google’s support team for refunds related to both app purchases as well as for in-app purchases. Good luck!
How long does it take to get a Google Play refund?
Any Google Play refunds from the Play Store are processed back to your original method of payment. Hence, it might take different amounts of time to receive refunds depending on the payment method used at the time of purchasing the app or game.
For credit cards or PayPal, Google says it takes between three and five business days. For Google Play balance (in case you made the purchase using a Gift Card or credit) or Google Wallet balance, refunds usually take just one day to appear in your account.
The bottom line is, if you’ve just purchased a new app or game that doesn’t turn out the way the developers promised, or if the app or game doesn’t suit you, you will have to act fast (within two hours) for a hassle-free refund process.
Please enable JavaScript to view the comments powered by Disqus.The Google Play Store gives you access to millions of apps and games you can download to your Android device. It also offers things like movies, books, and music, although not all of them are available in every country.
To use the Play Store, the first thing you need is a Google account — you won’t be able to browse or download content if you don’t have one. You can set it up for free in a matter of minutes, as shown in the step-by-step tutorial at the link below.
Once you’re signed into your Google account on an Android device, you’re ready to start exploring the exciting world of Android apps, games, and various other content via the Play Store app. Although using it isn’t exactly rocket science, we’ve nevertheless prepared a short guide on this topic that explains a few basic things you should know. These include how to download content, add a payment method, redeem a gift card, and much more.
Jump to a section:
How to search and download content?
The search box is the place to start if you already know what you’re looking for. https://renewebook277.weebly.com/surface-3-windows-10-iso-download.html. This can either be a specific app like Android Authority or a category like racing games. Just tap the search box on top¹, type in the search query², and hit the search button to see all the results³.
The alternative is to search by categories. Just tap on the “Categories” option¹ while you’re on the Play Store’s home screen and then choose whatever it is you are interested in².
The third option is to browse through content right from the app’s home screen. That’s where you’ll find things like apps and games recommended for you based on your recent activity, new and updated apps, top-rated games, and much more. Check out the screenshots below to see what this looks like in action.
How to download content? Once you find something you like, tap on it¹ to bring up additional info. This includes the description of the item, the app rating, screenshots, videos, and, of course, the “Install” button. Tap on it² and wait for the device to do its magic. When completed, you’ll get a notification that the content has been downloaded to your device and can be used — tap the notification or the “Open” button².
Keep in mind that some of the items on the Play Store are free, while you’ll have to pay for others. Download windows 7 anytime upgrade. You’ll need to add a payment method to your Google account to buy content from the Play Store, which we’ll take a look at in the next section.
Step-by-step-instructions:
- Search for content via the search box, categories, or home screen.
- Tap on the item (game, app, movie…) you like to bring up additional info.
- Tap the “Install” button to download content to your device.
- Tap the “Open” button or the notification to access the downloaded content.
How to add a payment method?
To buy an app, movie, game, or any other piece of content via the Play Store, you have to add a credit/debit card to your account. The process is simple and only takes a minute or two.
The first step is to launch the Play Store app and open the hamburger menu. You can do this by either tapping the menu icon in the search box¹ on top or swiping right from the left side of the display. Then select “Payment methods”², and tap on “Add credit or debit card” — as shown in screenshot number 3 below. The last step is to follow on-screen instructions by entering the required details.
Step-by-step-instructions:
- Launch the Play Store app and open the hamburger menu from the side.
- Tap on “Payment methods”.
- Tap on “Add credit or debit card” and follow on-screen instructions.
Although not mandatory, it’s a good idea to turn on the authentication option for purchases. That means you’ll have to approve every purchase you make on the Play Store with your password or fingerprint. This is a safety feature that will make sure you won’t buy something by accident.
To turn it on, open the side menu, tap on “Settings”¹, choose “Require authentication for purchases”² and then select one of the options available³. Enabling the “Fingerprint authentication” option is also a good idea.
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Step-by-step-instructions:
- Bring up the menu from the side and tap on “Settings”.
- Tap on “Require authentication for purchases”.
- Select one of the options available.
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How to update apps and games?
To try out the latest features developers have added to their apps and games, you have to update them via the Play Store — although you can do this through your device’s Settings menu as well. To do so, launch the Google Play Store app and bring up the settings menu by either tapping the menu icon in the search box¹ on top or swiping right from the left side of the display. Then select the “My apps & games” option², which will show you a list of the ones that can be updated. You can update each app individually or update them all at once.
Step-by-step-instructions:
- Launch the Play Store app and bring up the settings menu from the side.
- Tap on “My apps & games”.
- Tap on “Update” next to each app or select “Update all” to speed up the process.
The alternative is for your device to update apps and games automatically, which is normally done while it is charging. To enable this option, select “Settings”¹ from the side menu, tap on “Auto-update apps”², and choose one of the options available³.
Step-by-step-instructions:
- Bring up the menu from the side and tap on “Settings”.
- Tap on “Auto-update apps”.
- Select one of the options available.
How to uninstall apps and games?
Uninstalling the apps and games you no longer use is a breeze. Tap on the menu icon in the search box¹ on top to bring up the settings menu and select “My apps & games”². Then just select the”Installed”option³, open the app you want to get rid of³, and tap on the “Uninstall” button shown in screenshot number 4 below. Wait for a minute or so for the device to do its magic and the process is finished.
Keep in mind that a few pre-installed apps cannot be deleted from the device — unless you have root access. These apps are normally from Google (YouTube, Gmail…), the manufacturer, or your carrier.
Step-by-step-instructions:
- Launch the Play Store app and bring up the settings menu from the side.
- Tap on “My apps & games”.
- Tap on “Installed” and choose an app or game you want to get rid of.
- Tap on the “Uninstall” button.
How to redeem a Google Play gift card?
To redeem a Google Play gift card, bring up the settings menu from the side, select the “Redeem” option, and type in the code. That’s all there is to it.
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The amount of the gift card will be applied to your account and can be used for purchases on the Play Store. You can check your balance at any time by heading to Account > Payment methods.
Step-by-step-instructions:
- Launch the Play Store app and bring up the settings menu from the side.
- Tap on “Redeem”.
- Redeem your code.
There you have it — these are some of the basic functions of the Play Store you should know about. Have we missed any major ones? Let us know which in the comments below.
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